“We reshape, support and optimize the execution of Field Service activities through increasingly innovative solutions and a significant knowledge of the company processes in a variety of sectors.”
Geocall is OverIT’s product designed to support companies of different sectors in the execution of Field Service activities, by simplifying and boosting the efficiency of field processes and therefore positively impacting on the technicians’ productivity and on customer satisfaction.
An innovative and revolutionary Augmented, Mixed and Virtual Reality product to support Field Service activities in hands-free mode through the use of smartglass and wearable devices.
Successful Use Case
Assignment of interventions on the network performed by external companies
Open Fiber, company supplying ultra-wideband optical fiber to more than 250 Italian cities, introduced Geocall to organize the activities of its external suppliers. The implemented solution, called “SmartHub”, allows to receive from the company systems, to which it is integrated, both the warnings of damages and anomalies and the customer’s requests of connection. Moreover, it allows to create the corresponding Work Orders adding useful documents to perform interventions.